For over 20 years, CQL’s team of business strategists, experience designers, and software engineers have worked alongside the leaders at Herman Miller to envision new ideas, create technological efficiencies and digitally transform their business.
From the recent launch of the Internet of Things (IoT) sensing technology, which monitors space utilization, all the way back to the 90’s with the launch of their first dealer project tracking tools and marketing portals, we have partnered with Herman Miller to work better, together. This long-term relationship has spanned many collaborative projects, including:
• Business planning and envisioning
• Rapid prototyping new tools
• Launch support
• Lead management tools
• Advancing workplace design technology
Site
Services
Commerce Strategy
Experience & Design
Growth & Innovation
Custom Development
Technology
Internet of Things
SQL Analysis Server/PowerBI
Rapid Prototyping
CRM & Lead Management
Herman Miller’s Space Utilization system tracks IoT data from wireless sensors attached to furniture. The sensors transmit data so clients, which include some of the largest companies in the world, can track and measure optimal office space utilization. This helps office managers create a work atmosphere that is comfortable and functional, and one that brings a sense of belonging to its employees. The business intelligence system we built gathers volumes of near real-time data that can be sorted, queried, and shared.
Every ten seconds, IoT sensors gather information and determine if a space is in use and how many people are in the room. This information is transferred via cell technology to an IoT hub and then to a custom Microsoft SQL analysis engine. The data is displayed on a custom .NET business intelligence dashboard, which leverages Power BI for advanced reporting.
With over 50 years of insights, Herman Miller knows what it takes to design the most productive and comfortable workplaces. Alongside their experts, our experience designers and web developers rapidly prototyped an application for workplace programing. The tool encourages collaborative work sessions and delivers results in a fraction of the time compared to the traditional workplace design process. The application now has over 400 users and is being used to plan 37 million square feet of workspace.