Deck Commerce is a leading order management system that’s purpose-built for direct-to-consumer brands

Both Deck Commerce and CQL have a shared passion for helping brands deliver exceptional customer experiences. With a joint platform focus on industry-leading commerce vendors such as Salesforce, Shopify, and BigCommerce, we offer seamless and robust solutions that empower brands to optimize their operations and drive growth.  

Deck Commerce is the leading order management system (OMS) for retailers like New Balance, NETGEAR, and Build-A-Bear. The highly flexible, feature-rich platform automates inventory, transactions, fulfillment, and return workflows – giving retailers the power and efficiency to grow globally and across channels. Deck Commerce OMS enables retailers to curate memorable experiences that turn every customer into their best customer.   

• Inventory Management: Expose products for sale from any location to the desired order channels to prevent overselling and offer backorders and pre-sales of product. 
• Order Orchestration: Route orders to the “best” fulfillment location based on your business rules—whether that’s limiting split orders or shipping items from the closest location.   
• Transaction Processing: Remove the necessity to manually manage orders or any of the supporting steps in the order life cycle. 
• Store Fulfillment: Enable stores to expose inventory and receive orders to pick, pack, ship, or pickup from the store location, in addition to supporting returns from any location. 
• Customer Service: Find customer orders efficiently and provide customers with a superior level of service no matter if they just want to know their order status or process a return.